Led by Carmen Wiedenhoeft
Scope and deliverables
Your operations mapped end to end in nine layers: phases, steps, human actors, agent actors, systems, controls, governance checkpoints, communications, and gaps. The manual load quantified. Three to five agent-ready workflows scored on feasibility and payoff, each with a build, buy, or wait verdict. A costed modernization roadmap and a board readout. No patient data is needed; this is process work.
Confirm the fit before starting
In the introductory conversation, we’ll discuss your priorities, the systems or workflows involved, and the people needed for the work. The engagement agreement confirms the scope, responsibilities, fee, and timeline before work begins.
- Identify the decisions the engagement needs to support.
- Agree on access, inputs, and client responsibilities.
- Confirm the deliverables and how they will be reviewed.
- Identify any specialist or implementation work that requires separate scope.